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1. Why Every Business Needs a Backup Payment Plan
   If your business relies on a single method for processing payments, consider implementing an alternative. This article explains why it's just good business to have a plan B
2. Assess Life Insurance Needs
   If your family relies on your income, it's critical to consider having enough life insurance to provide for them after you pass away. But too often, life insurance is an overlooked aspect of personal finances.
3. Budget Check Up: Tax Time Is the Right Time
   Every year, about 140 million households file their federal tax returns. For many, the process involves digging through shoe boxes or manila
4. Does a HELOC Make Sense for You?
   A Home Equity Line of Credit, commonly known as a HELOC, can be a savvy financial tool when used wisely.
5. Franchise Banking
   Start or grow your franchise business with lending solutions from Old National Bank.
6. How does a sub-user activate their account for Shared Access?
   As a subuser, you have the ability to access another person's account, based on the entitlements granted to you. 
   
   The primary user will setup your access. 
   
   You will be sent an email with your temporary password to the email address the primary user setup and a second email with your temporary ID. 
   
   Within 30 minutes of receiving the email, click on the link to complete the setup. 
   
   Read and accept the terms and conditions. 
   
   Verify your identity by receiving a call from the phone number provided by the primary user. 
   
   Setup a new password. 
   
   Once logged in, if you want to change your ID, click My Settings and Edit User ID. 
   
   If you forget your password or have questions regarding your access, please contact the primary user.
7. How can I see when property taxes are paid from my mortgage escrow?

   Payment information for property taxes is available in Mortgage Manager within Online and Mobile Banking. Our Guide to Accessing Mortgage Manager provides step-by-step directions.

   To see the total amount paid on your behalf for the previous year or year-to-date, go to the top menu in Mortgage Manager and select My Loan. From the dashboard choose Document Center and then select Escrow report.

   To see when future payments will be made, Select the drop down arrow located next to the escrow item and it will expand with detailed information.

   Property tax payments are also reflected in your year-end statement, to be mailed by January 31.

8. What are my options for contacting Old National?

   We offer several convenient ways to connect with us. 

   • Visit a nearby location. (Note: Please check our locator for information about specific locations. All banking centers are accepting appointments for lobby transactions and will serve you at our drive-thru windows (where available). See our FAQ with information on scheduling an appointment.)
   • Call our Client Care team at 1-800-731-2265. Phones are answered Monday through Friday, 7am to 6pm, and Saturday, 7am to noon (all Central time).
   • Use our email form to submit comments or request a call.
   • Sign in to to your Digital Banking account from the Old National home page, and choose Secure Chat from the top menu.
9. How can I get pre-approved for a vehicle loan?

   To be pre-approved for a vehicle loan, you will need to complete a loan application based on the approximate age of the vehicle you are considering, as well as the maximum amount you think you may want for your loan. If you are unsure of how much you may be able to borrow, we are happy to work through calculations to determine a loan amount starting point.

   A loan application can be completed by stopping into one of our banking centers or by calling 1-877-427-7220.

   Knowing how much you can borrow makes the buying process easier and being pre-approved gives you more negotiating power.

10. What are eStatements and how do I sign up for them?

    eStatements are online, electronic copies of your account statements that you can quickly view, search, save and print. You can view them on your computer and your mobile device.

    Signing up for eStatements

    To enroll in eStatements through Online Banking or the Mobile App, just follow these simple steps:

    On a web browser

    • Log in to Digital Banking.
    • Click eStatement Preferences under eStatements and check the box next to the account(s) for which you want to receive eStatements. If the box is already checked when you navigate to this page for the first time, please uncheck and re-check the box to ensure your preference is correctly saved.
    • Read the Electronic Statement Authorization Agreement (eStatement Terms and Conditions). Your confirmation code will be visible at the end of the document. Copy this number and scroll up the page.
    • Enter the six-character Confirmation Code in the box and hit Continue.
    • Verify the email address where statement notifications should be sent and hit Accept.

    On the Mobile App
    Enrolling in eStatements from the Mobile App is similar. Watch our tutorial on signing up for eStatements from your phone.

    • Click on the Mobile Banking app and log in to your account.
    • iOS users, choose More in the bottom right corner. Android users, tap the menu icon in the upper left. 
    • Click eStatement Preferences and check the box next to the account(s) for which you want to receive eStatements.
    • Click Save Changes.
    • On the confirmation page, click View Disclaimer to receive your Confirmation Code. Read the Electronic Statement Authorization Agreement (eStatement Terms and Conditions). Your confirmation code will be visible at the end of the document. Copy this number and scroll up the page. 
    • Enter or paste the six-character Confirmation Code and select Continue.
    • Read the Consent and Authorization.
    • Enter and verify the email address where statement notifications should be sent and click Accept.

    Up to 18 months of eStatements may be immediately available upon enrollment. Note that enabling eStatements will stop the delivery of a paper statement to your mailing address.  

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    Viewing eStatements

    On a web browser

    • You can view, search, save and print eStatements in Digital Banking.
    • Under eStatements on the top menu, choose eStatements in the drop down.
    • You will land on a page with links to eStatements you have previously viewed (under the Documents heading) and those you haven't yet viewed (under the Unviewed Documents heading).
    • Choose eStatements under the appropriate heading.
    • This will pull up a copy of the most recent eStatement. On the right side of the screen, you can select any other statements you want to view by date. 
    • Once you have found and opened the desired eStatement, you can find options for downloading and saving it or printing it on the upper right of the statement.

    Note: Another way to search for a specific eStatement is to use the Document Search option at the top of the eStatements page.

    In the Mobile App

    • Sign in to your Mobile App. iOS users, choose More in the bottom right corner. Android users, tap the menu icon in the upper left. If you experience issues accessing your eStatements in the Mobile App, we encourage you to use a mobile browser instead.
    • Tap eStatements under Account Services.
    • You will land on a page with links to eStatements you have previously viewed (under the Documents heading) and those you haven't yet viewed (under the Unviewed Documents heading).
    • Choose eStatements under the appropriate heading.
    • Select the statement you want to view by date, which will open a copy of the statement on your phone. 

    If you need assistance with signing up for eStatements or using them, please contact Client Care at 1-800-731-2265.

    You can also visit the eStatements page on our website.