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        1. 4 Lessons From the Worst and Best Customer Service
          Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong. Here are four lessons that can help you get it right
        2. 5 Ways to Protect Yourself— and Your Assets—Online
          The rise of everything digital has created a lot of opportunity and convenience.
        3. 9 Keys to Solving Problems in Business Quickly and Effectively
          Problem-solving in business takes self-discipline and focus, but is a skill that must be learned. Creating a new business, or working in an existing
        4. Tips to teach kids about money and savings. Do's and Don'ts to teaching kids about money
          Educating kids about money and savings is key to their future financial success. Parents need to understand the best practices and pitfalls.
        5. The Employee Retention Credit: Small- And Medium-Sized Businesses And Tax Exempts Are Missing Out On Billions
          I’ve finally been able to travel and have had the opportunity to hear from CPA firms, small and medium business owners and tax-exempt organization managers around the country about their outlook for jobs and growth. Most of the news has been heartening as businesses and tax-exempts look to weather the economic storm ca
        6. White House Announces Vaccination Mandate or Weekly Testing for Large Employers, and Vaccination Mandate for Federal Employees and Contractors
          Article By Trevor M. Jorgensen Julie Furer Stahr Schiff Hardin LLP Employment Law Landscape Yesterday, the White House announced numerous new measures to combat the pandemic and the contagious Delta variant that impact employers. One key change is a new regulation to be issued by the Occupational Safety and Health Admi
        7. How Is Productivity Calculated?
          Productivity measures the efficiency of a company's production process. It is calculated by dividing the outputs produced by a company by the inputs used in its production process. Common inputs are labor hours, capital and natural resources, while outputs are generally measured in sales or the amount of goods and serv
        8. Old National Bank Sustainability Starts with Recycling Technology and the New ‘Transformation Factory’
          As technology advances, the issue of old technology disposal and electronic waste (e-waste) becomes increasingly pressing. Old National’s partnership
        9. 10 Examples Of How COVID-19 Forced Business Transformation
          From small startups to large corporations, no one has been spared the wrath of the coronavirus pandemic. The worldwide crisis has nearly shut down entire industries and forced companies of all sizes to adapt and evolve. The one silver lining could be that organizations are forced to expedite their use of technology to
        10. 6 ways businesses new to remote working can adapt quickly and keep productivity high, according to a career and leadership coach
          Julia Wuench is the founder of The Authenticity Guide, a positive-psychology-based career and executive coaching firm that empowers individuals to harness their authenticity to improve life and work. As companies prepare for the coronavirus outbreak, many are moving to work-from-home options. Wuench advised upping virt