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    1. 4 Lessons From the Worst and Best Customer Service
      Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong. Here are four lessons that can help you get it right
    2. Password Protection Strategies
      We all know that the more complicated a password is, the better. They should include a mixture of numbers, punctuation marks, symbols, and uppercase
    3. Feeling Generous? Don’t Let Your Holiday Or Year-End Bonuses Land You In Hot Water
      In 2018, 38% of small business owners planned on giving holiday bonuses to their employees. If you fall under this statistic, your employees will thank you for it. But if your execution stinks, your business will not be so appreciative. Done legally and fairly, year-end or holiday bonuses are a great way to retain top
    4. The Freelance Revolution Is Here: Is Your Organization Ready?
      These days, more and more organizations are benefiting from the advantages of a   new workforce architecture, the flexible blended workforce. Unlike traditional staffing models, the flexible blended workforce is designed to do exactly what it says: to flex in size up or down, and quickly add functional expertise and ex
    5. 8 Website Optimization Tips for Quick Business Growth
      Whether you’re optimizing your website for local search or trying to increase your national ranking, improving your SEO can seem like a huge endeavor. But optimizing your website is about way more than just ranking— it’s also about growing your business. Here are some ideas for optimizing your website to not only perfo
    6. Celebrating Hispanic Heritage Month: How Hispanic, Latino Clients Achieve Financial Thier Financial Goals
      Celebrating Hispanic Heritage Month: Old National Bankers Are Contributing to a More Inclusive Future for Their Hispanic, Latino Clients
    7. Boosting Financial Efficiency: Smart Strategies for Small Businesses
      Running a business is difficult. Running a new business is even harder. That’s why the small business failure rate remains so stubbornly high in good
    8. Tips to Help Entrepreneurs Create Self-Sustaining Businesses
      Just like with personal or family wealth that will need to be passed on, the long-term future of your business, including succession, is something that all entrepreneurs must consider, sooner or later.
    9. Intelligence In Motion: Predicting The Next Supply Chain Disruption
      Downstream impacts; All kinds of events will disrupt supply chains.gettyI recently had the opportunity to deliver the keynote at Demand Driven Technologies’ Global Conference 2021, which focused on the technologies speeding up our supply chains, and yes, we are indeed entering a new era of enlightenment in this field.
    10. The Economy Is Going Well Now, But Questions About The Longer Run Remain
      As the economy roars back from the pandemic’s lockdowns and quarantines, its near-term prospects look marvelously bright in just about every sector – employment and retail, capital spending and housing.