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        1. 4 Lessons From the Worst and Best Customer Service
          Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong. Here are four lessons that can help you get it right
        2. Password Protection Strategies
          We all know that the more complicated a password is, the better. They should include a mixture of numbers, punctuation marks, symbols, and uppercase
        3. Feeling Generous? Don’t Let Your Holiday Or Year-End Bonuses Land You In Hot Water
          In 2018, 38% of small business owners planned on giving holiday bonuses to their employees. If you fall under this statistic, your employees will thank you for it. But if your execution stinks, your business will not be so appreciative. Done legally and fairly, year-end or holiday bonuses are a great way to retain top
        4. 4 Ways SEO can Lead Business Growth During the COVID-19 Pandemic
          Businesses are getting killed out there and there isn’t a lot we can do to avoid this avalanche. With the pandemic affecting the livelihood of millions, the demand-supply chain has been severely affected. That said, despite the inclement situations, there is still a way out for the companies that are looking for grow e
        5. Fed keeps key rate near zero, sees inflation as 'transitory'
          WASHINGTON (AP) — The U. S. economy is quickly strengthening, inflation is showing signs of picking up and the nation is making progress toward defeating the viral pandemic. But on Wednesday, Chair Jerome Powell made clear that the Federal Reserve isn't even close to beginning a pullback in its ultra-low interest rate
        6. How To Optimize Your Small Business For Year End
          The fourth quarter is an ideal time for some quick checks to ensure your business ends the year strongly and is well-positioned to hit the ground running as we move into 2026.
        7. The Number of B Corps in the U.S. Keeps Climbing. Here's Why
          Consumers care about certifications that signal good environmental or social business practices, making B Corp status a net positive.
        8. 5 Ways The New Stimulus Bill May Help Your Small Business
          If your small business has been struggling because of the Covid-19 pandemic, here are some important ways this new relief package may help.© Jeff - Adobe StockBy Gerri DetweilerThe second stimulus bill, the Economic Aid to Hard-Hit Small Businesses, Nonprofits, and Venues Act, has been passed by Congress and signed int
        9. CFOs increasingly prioritizing ESG issues along with addressing talent shortage
          Environmental, social and governance (ESG) investment has quickly progressed from a mere compliance issue to a core value for many organizations. "It
        10. 6 Practical Tips to Manage Your Small Business Finances
          stevepb / Pixabay Even experienced business owners can benefit from improving the way they manage their finances. This is especially true if your expertise in your product or service doesn’t extend to managing business finance. It would be a shame not to realize the full potential of your company, so we’ve assembled s