1,741 results found
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Supply Chain Disruptions Aren't Likely to Get Better This Year. Here's What You Should Be Doing Now
With infrastructure problems likely to take months if not years to fix, it may be time to make systemic changes in your operations. With havoc at
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Why Employee Experience Is The New Customer Experience: Five Factors Driving Change At Work
Father multi-tasking with young son (2 yrs) at kitchen tablegettyWhen I was in the early days of my career, the business world had just begun to embrace the notion of “Customer Experience” along with the initial iterations of e-commerce and e-everything. Consumer expectations were changing with technological advances,
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10 Ways to Consistently Ace Customer Communication
Over the years, we have seen an explosion of different communication channels. With this rise, the real challenge lies in choosing the right communication that suits your business. It is also important to look out for emerging trends in customer communication and start adapting to them. As businesses scale, it becomes
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Holiday Labor Planning: Best Practices For Retailers Leveraging AI
During their busiest time of the year, many retailers are turning to AI to help navigate labor planning and the shopping experience. Read on for tips on how AI is helping lay the groundwork for the holidays -- and the future
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How CIOs can course-correct data strategies with AI goals in mind
Enterprises have long grappled with data dilemmas, from access management to security and hygiene. Those challenges are now amplified by the rush to
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The Business Impact Of Financial Insecurity
Photographer: Kiyoshi Ota/Bloomberg Each year, JUST Capital asks Americans what they believe companies should prioritize today, and we consistently hear from the public that companies should start with their workers – providing them with fair pay, good benefits, tuition reimbursement, paid family leave, and childcare.
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As Talk of a Recession Looms, Here's Why You Should Think Twice Before Laying People Off to Cut Costs
While the initial response is to cut costs quickly, businesses that haven't done so amidst similar past crises have managed to come out stronger in
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Is Your Small Business Prioritizing Cybersecurity?
Article By Joseph J. Lazzarotti Maya Atrakchi Jackson Lewis P. C. Workplace Privacy Blog A recent study surveying small and mid sized businesses (SMBs) found that 67% had experienced a cyber attack in 2018, and yet that same study found that cybersecurity is still “not on the to do list” for SMBs – 60% of the SMBs surv
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How to host a successful virtual event for your business if you've never done it before, according to online event planners
Summary List PlacementMigrating live events to online spaces has been one of the great workplace challenges of the pandemic. Many small businesses have had to get creative to survive lockdowns, keep clients coming in, and network with fellow entrepreneurs. And there's good reason to keep up (virtual) appearances: Cyber
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7 Ways To Be More Responsive To Your Customers
By Rieva Lesonsky It’s no secret that consumers and businesses customers alike are becoming more impatient and more demanding. Customers expect businesses to respond to them quickly, if not immediately—and it’s putting a lot of pressure on small businesses. Here’s a closer look at what customers expect from businesses,