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1. What's Your Plan for Your Parents' Future?
   The title of this article might confuse you -- planning for your parents' future? Isn't that their job, and not yours? Well, you might argue that --
2. Why the Great Resignation is far from over
   The crystal ball seems a bit foggy recently. Is Tom Brady retired? Is Bitcoin a good buy? Will the Oscars ever be more exciting? Depending on the day,
3. Why Employee Experience Is The New Customer Experience: Five Factors Driving Change At Work
   Father multi-tasking with young son (2 yrs) at kitchen tablegettyWhen I was in the early days of my career, the business world had just begun to embrace the notion of “Customer Experience” along with the initial iterations of e-commerce and e-everything. Consumer expectations were changing with technological advances,
4. Corporate Leaders Are Underestimating The Role Key Enabling Functions Should Play In Business Strategy
   Now is arguably the most vital time for C-suites and their respective enabling functions, such as tax, trade, legal, HR, and procurement departments, to be in lockstep when it comes to everything from day-to-day governance to big-picture growth strategy.
5. How do Economies of Scope and Economies of Scale Differ?
   Economy of scope and economy of scale are two different concepts used to help cut a company's costs. Economies of scope focuses on the average total cost of production of a variety of goods, whereas economies of scale focuses on the cost advantage that arises when there is a higher level of production of one good. Econ
6. The unemployed may never come back. Here's what that means for the economy.
   The US economy has had a strange comeback, where overall output is back to its pre-recession level but employment is still low. That means we're selling as much stuff as we were in 2019 but with almost 6 million fewer workers. Workers could stay sidelined and we'll keep making more with less, or they'll come back to a
7. 5 Ways Collaboration Saves Your Customers Money (And Why It Matters)
   Good news: Strategic partnerships aren't only for your benefit. Working within them, your customers might save money, too
8. What Your Customers Really Think About Customer Service
   We know that customer service is important. It’s what differentiates your brand from your competitors and where customers decide to become authentic brand ambassadors. While we live and breathe interactions with customers every day, we sought out consumers to understand how perceptions and opinions about customer servi
9. In the era of remote work, we still need offices
   If there’s one thing we know to be true in the business world, it’s that where Google leads, others will follow. Recently the company announced its plan to let employees work from home through the summer of 2021. If arguably the number-one advocate of in-office culture is leaving desks empty for more than a year, it be
10. Onboarding That Sticks: How To Help New Employees Stay And Thrive
    Effective onboarding pays clear dividends. Conversely, poor onboarding extracts huge costs.