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        How to Order (or Reorder) Checks

        Order checks in several convenient ways: by phone, on the web, at a Banking Center, via Client Care, or through Online Banking (reorders only). Click to get started.

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        1. Location Lease or Own Calculator
          The Old National Bank lease-or-own calculator helps small business owners decide if leasing or owning the location of their business makes the most sense.
        2. Buy or Lease Business Calculator
          The Old National Bank buy-or-lease business calculator helps small business owners decide whether buying or leasing their equipment makes the most sense.
        3. Business Loan or LOC Calculator
          The Old National Bank loan or line-of-credit calculator helps small business owners decide which type of financing may work best for them.
        4. What is the difference between available balance and current balance on my account?

          Your Current Balance shows the amount of money in your account at the end of the previous day (after deposits, withdrawals, and ATM and debit card transactions). This includes only transactions that have cleared.

          Your Available Balance is your Current Balance minus any holds, uncollected deposits and transactions received but not yet processed by Old National, which may include certain ATM or debit card transactions. It also does not include checks you have written but have not been presented by the recipients.

          Please refer to our Deposit Account Agreement and Disclosure for more information about the timing and order of transactions we use to calculate your account balance at the end of each day.

          If you have questions, please call Client Care at 1-800-731-2265 or visit any Old National banking center.

        5. Auto Loan Calculator: New or Used?
          Can’t decide whether to buy a new or used auto? Calculate and compare your options, so you can make the auto purchase decision right for you!
        6. How do I read my checking or savings account statement?

          The following step-by-step guides provide a description for each section of your checking, savings or combined statement. 

          Savings Statement Guide

          Checking Statement Guide

          Combined Statement Guide

          If you have additional questions after reviewing these guides, please visit any Old National banking center or call Client Care at 1-800-731-2265.

        7. How can I report a lost or stolen debit card?

          You can report your lost or stolen Old National debit card 24-hours a day by calling 1-800-731-2265, option 2, in the US. If you are outside of the US, call 1-812-422-2197. We can cancel or restrict your debit card, check for unauthorized transactions and order a new debit card for you.

          If you notice unauthorized activity on your debit card through Online and Mobile Banking, you can turn your card off right away with the Card Controls feature in Online Banking and the Mobile App.

          Even if you use Card Controls to turn off your debit card, you should still contact us at 1-800-731-2265 to report the unauthorized activity on your card and obtain a new one.

        8. How do I report a lost or stolen credit card?

          If you believe your credit card may have been compromised, or you need to report it as lost or stolen, please call 1-800-558-3424.

        9. How can I close a checking or savings account?

          We do our best to ensure that you have the right financial solutions to fit your life. While we understand that closing an account may sometimes serve your needs best, we also hope that you will consider talking with one of our helpful experts at a nearby banking center. They may be able to find an account or service that is a better match for what you need. If you are moving, they can show you how to use digital banking services to make deposits and manage your account wherever you are. You also can review many of our account and service options on our website, including our Compare Checking Accounts page.

          If you do have a situation in which you need to close your checking or savings account, the following information should help you:

          If your account currently has a $0 balance
          You may contact our Client Care center at 1-800-731-2265 or visit a nearby banking center. Your request may take 1-2 days to process. You will want to make sure any outstanding checks or debit card purchases have cleared before closing your account.

          If you still have money in your account
          If your account currently has a balance, we will need a signature from you to close your account, so please visit a nearby Old National.

          If you aren’t able to close your account in person, you may be able to send a letter with your request by mail or fax, but additional verification is often needed with this method. We recommend that you contact the location where your account was opened, to check what specific information is required before sending your request. Contact information for each banking center is available on our website locator.

        10. Consider These Factors Before Deciding Whether to Rent or Buy
          As someone who invests in property and property technology (proptech), I often get asked about whether someone should rent or buy a house. Perhaps