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1. Why is LIBOR being discontinued?

   LIBOR was introduced in the 1980’s as a benchmark interest rate that was intended to reflect banks’ average cost of short-term, wholesale unsecured borrowing. Over time, and particularly during the financial crisis that began in 2007, banks became less and less reliant on inter-bank lending. As a result, the number and dollar volume of transactions from which LIBOR was derived declined dramatically. To make up for this shortfall, LIBOR panel banks resorted to using “expert judgment” when submitting various rates used in calculating LIBOR. This left it susceptible to manipulation and fraud.

   In 2017, the UK Financial Conduct Authority (FCA), the regulator for LIBOR, announced that after December 31, 2021, the panel banks would no longer be required to submit settings for LIBOR. (This has since been revised to June 30, 2023, for most LIBOR tenors.) This announcement effectively started the countdown to the end of LIBOR.

2. Do you offer a checking account for seniors?

   Yes. Our Old National Classic Checking is especially for clients age 50 and better. Here are some of the benefits:

   • Earn interest with tiered rates
   • Receive complimentary Old National standard checks or 25% off other styles
   • Have check images mailed with statements or view online images with eStatements 
   • Pay no monthly service charge if you complete qualifying banking activities each month or maintain a minimum balance of $750 or a combined balance of $5,000 in checking, savings or money market accounts.

   To learn more or open an Classic Checking account, visit your nearest banking center, call us at 1-800-731-2265 or open your account online.

   You can also visit our Classic Checking page for more information.

3. What types of business accounts do you offer?

   Old National offers a wide range of business and commercial banking products including:

   • Loans and lines of credit
   • SBA loans
   • Business credit cards
   • Investment real estate
   • Community development lending
   • Business checking
   • Online and mobile banking
   • Treasury Management solutions and
   • Merchant Services

   We also provide products and services for your employees, such as Health Savings Accounts and retirement planning. Our Partnership Banking program offers special perks and services to help your employees save money and achieve their financial goals.

   To learn more, please call us at 1-800-731-2265, stop by any banking center or visit the Business Banking Solutions page on our website.

4. What is mortgage refinancing?

   When you refinance your mortgage, you are essentially paying off your existing mortgage and replacing it with a new one. Mortgage refinancing can provide several benefits, including the opportunity to lower your interest rate, lower your monthly payment and pay off your loan earlier.
   
   Old National offers both the Quick Home Refi (QHR) and our standard mortgage refinancing product. You can learn more about each one and how to apply on our Mortgage Refinancing page.
   
   
   
   
   

5. How can I send a wire transfer?

   To send money to both personal and business accounts in the US and internationally, visit your nearest Old National Banking Center.

   To learn more about domestic and international wires, including wire transfer fees, visit our Business Wire Transfers page or our Personal Wire Transfers page.

6. What is Money Management within Digital Banking?

   Money Management is a robust tool within Digital Banking that enables you to have an overall picture and greater control over your finances.

   • View all of your accounts, including those with other financial institutions, in one convenient location.
   • Categorize your spending.
   • Set goals and use budget alerts.
   • See a history of spending and prediction of future spending.

   And much more!

   Money Management is also on the Mobile App, so you have complete control of your financial life wherever you are!

   To learn more, view our Money Management demo and resource guides.

7. Why is Old National entering into this partnership?
   • First Midwest’s culture and values align with Old National's. We are both focused on getting to know our clients and helping them reach their goals and strengthening and supporting our communities.
   • It will help us serve all our clients better. This partnership provides us with additional resources that will allow us to serve all clients better. For instance, we expect it to accelerate some of our plans to enhance our technology for the benefit of our clients and team members.
   • It positions us to be an even stronger and more secure bank for years to come. Ultimately, our goal is to be THE premier bank in the Midwest, serving ALL clients exceptionally well, while maintaining our culture, integrity and commitment to community.
8. How can I open a business checking account?

   To open a business checking account, please call us at 1-800-731-2265, visit any banking center or send us an information request form and someone will contact you.

   Old National offers several business checking options, and we can help guide you toward the best solution for your company's size and checking activity. You can also compare business checking accounts on our site.

9. If my business uses ONPointe Treasury or ONPointe Essentials, whom do I contact for support?
   Contact Treasury Management Support at 1-800-844-1720 for assistance with ONPointe login, information reporting, ACH and wire transfer origination, positive pay and general questions.
10. How do I activate my new debit card?

    Call 1-800-992-3808 and follow the prompts for activating your card and establishing a personal identification number (PIN).

    If you have questions or need assistance, call Client Care at 1-800-731-2265.