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1. How can I change my Digital Banking password?

   If you’d like to change your Digital Banking password, sign in to your Digital Banking account and in a web browser, click My Settings or the mobile app, tap More, then Settings, then My Settings. Click Edit for Password. You’ll be asked to enter your current password, then your new password. You’ll need to enter your new password a second time as well to confirm. Click Save to update your password. 
   
   If you need to change your password because you’ve forgotten it, for a web browser, go to the home page. In the blue Login box on the upper right side of the page, click on Forgot User ID or Password. In the Mobile App, tap Forgot Login. You will be asked to provide information to receive a temporary new password. 
   
   If, after trying the above, you are not able to reset your password, please call Client Care at 1-800-731-2265, Option 3, for login assistance. 
   
   Please note, that when requesting or resetting your User ID or Password, you will be asked to enter your email or phone number. For security purposes, the email or phone number you enter must match the email or phone number you have provided for your account. Also, if you reset your password you'll need to re-enable your biometrics. Within the Mobile App, navigate to More to access the settings and update your biometrics feature.

2. What types of checks can I deposit through Mobile Deposit?

   You can use Mobile Deposit to deposit checks that are payable to you. You cannot use Mobile deposit for the following:

   • Insurance draft checks
   • Checks payable to a person or entity other than you
   • Checks payable to you and another person
   • Checks or items drawn on a financial institution located outside the United States
   • Checks or items dated more than 6 months prior to the date of deposit
   • Checks or items on which a stop payment order has been issued
   • Checks written from an account in which there are insufficient funds
   • Credit card cash advance checks

   If you have questions about checks or items that are accepted through Mobile Deposit, please contact Client Care at 1-800-731-2265.

3. Covid-19 Pandemic Fraud
   We are living in unusual times. And when normal processes change, it opens the door for bad actors to get involved. One simple example: Many offices are now empty, so we are seeing a rise in mail theft. Fraudsters are stealing unmonitored business mailboxes, going through the material, and using it to gather sensitive
4. What is the difference between Card Controls and Automated Fraud Monitoring?

   Both Card Controls and Automated Fraud Monitoring help to protect you from fraudulent activity on your debit card and account.

   Card Controls give you direct control within Online Banking or the Mobile App. You are able to select the types of alerts you want to receive, set spending limits, decline transactions and more.
   
   Automated Fraud Monitoring is a service Old National debit card holders are automatically enrolled in. If we ever suspect that your card is being used by someone other than you, we’ll send you a real-time text alert, email or phone call and ask for your confirmation. Based on your response, we can immediately shut down your card if necessary. If you prefer, you can opt out of Automated Fraud Monitoring alerts.

   Both Card Controls and Automated Fraud Monitoring are free services, and together they provide a double layer of protection for your account and debit card.

5. Keeping Your Retirement Savings On Track Amid The Great Resignation
   In May 2021, psychologist Anthony Klotz coined the phrase “The Great Resignation” to describe the record amounts of workers quitting their jobs after
6. What The Self-Employed Need To Learn From The PPP Loan Process
   2020 has been a year of many lessons. From social distancing to coloring our own hair, we have all had to learn to adapt in a pandemic-driven world. It has been a time of change, reflection and fear. For many self-employed individuals, the Covid-19 pandemic has provided an additional lesson:  education in the finances
7. What does this change mean for me?

   Our commitment to our existing clients and communities is not changing. We are simply growing as a community bank, and we're gaining even more resources and expertise to serve you - and all of our clients - better. In fact, you will soon have full access to more than 250 banking centers across Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota and Wisconsin to manage your Old National account(s).

   As always, please feel free to contact Client Care with any questions at 1-800-731-2265 or visit your nearest Old National banking center.

8. How do I enroll in Zelle®?

   You can send, request or receive money with Zelle^®.
   
   To start using Zelle^® at Old National, you must be enrolled in Online or Mobile Banking.
   
   Once enrolled, login and locate Send Money with Zelle^® in the Mobile App Payment Center or the Move Money tab in Online Banking. From there, complete a brief one-time enrollment to tell us which email address or U.S. mobile number and deposit account you would like to use to send and receive money with Zelle^®.

9. How Nonprofits And Businesses Can Partner For Meaningful Social Change
   When we break down barriers and invite diverse stakeholders to the table, we create something greater than the sum of its parts.
10. 4 ways to hit your family savings goals in 2025
    There isn't a single perfect way to approach saving money. Read on for some tips to get started on reaching your family savings goals this year