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        1. What can I do in Digital Banking?

          With Digital Banking, you can bank anytime and anywhere that you have access to the Internet. The following are some of our Digital Banking features:

          Mobile Deposit
          Deposit a check safely and securely with your smartphone.

          Transfers
          Transfer money from accounts you have at other financial institutions to your Old National account, including loan payments. Or transfer money between your Old National accounts.

          Bill Pay
          Pay bills easily from Digital Banking. Set up who you want to pay, when and how much. Payments are deducted from your checking account and sent to payees for you.

          eStatements
          View, download and print an electronic version of your statement.

          Money ManagementTM
          See all your financial accounts in one place, including those at other financial institutions. Track and analyze your total spending, loans and investments.

          Zelle®
          Zelle® is a fast, safe and easy way to send money directly between almost any bank accounts in the U.S., typically within minutes. With just an email address or U.S. mobile phone number, you can send money to people you trust, regardless of where they bank.

          Text Banking
          Use simple text commands to check account balances, transfer funds between accounts and view recent transaction history.

          Card Controls
          Manage your debit cards to immediately turn off your card or to set transaction limits and alerts. 

          How to enroll in Digital Banking

          When you open an Old National checking account in a banking center, you can be enrolled in Digital Banking immediately.

          When you open an Old National checking account in a banking center, you can be enrolled in Digital Banking immediately.

          If you open a new Old National account online, you can enroll in Digital Banking immediately.

          You are able to access a mobile version of Digital Banking via your smartphone; however, for the best experience we suggest that you download our mobile app.

          There is no charge for use of Digital Banking, including the Mobile App.

        2. How do I set up a recurring payment in Online Bill Pay?

          From a Web Browser

          • Log in to your Digital Banking account.
          • Open Online Bill Pay.
          • Locate the payee on your list.
          • Under the Options list, select the Automatic Payment tab.
          • Next, select the account you would like to pay from, the amount and the frequency.
          • If you are sending the payment via check, you may Add a Memo (located under Amount).
          • Under Frequency, you may select start and end dates for the payment, or choose No End Date to continue to make payments until you turn them off.
          • Email notifications are also available for when the payment is scheduled, when the payment has been sent or before the last payment is sent. 
          • When you are satisfied with your payment information, click Save.

          In the list of payments, you can easily see items that are set up with recurring payments. They are identified by the rotating arrow icon.

          • Use the Edit button to edit a recurring payment, or you can change the entire payment rule.
          • Click Add to make additional payments to a payee.

          On the Mobile App
          Recurring payments can be viewed and cancelled in the mobile app, but can only be setup and maintained from a web browser.

          • To view or cancel a recurring payment in the mobile app, tap Payment Center and then select Bill Pay.
          • Tap Schedule.
          • If you wish to cancel, tap the scheduled payment and tap Cancel payment.
          • Tap Yes to confirm.
        3. How do I use Zelle®?

          You can send, request or receive money with Zelle®.

          To get started, log in to Old National’s Online or Mobile Banking, navigate to Send Money With Zelle® in the Mobile App Payment Center or the Move Money tab in Online Banking. Accept terms and conditions, enter your email address or U.S. mobile phone number, receive a one-time verification code, enter it and you're ready to start sending and receiving with Zelle®.

          To send money using Zelle®, simply add a trusted recipient's email address or U.S. mobile phone number, enter the amount you'd like to send and an optional note, review, then hit Send. In most cases, the money is available to your recipient in minutes.1

          To request money using Zelle®, choose Request, select the individual from whom you'd like to request money, enter the amount you'd like to request, include an optional note, review and hit Request.2

          To receive money, just share your enrolled email address or U.S. mobile phone number with a friend and ask them to send you money with Zelle®.

          1 Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle®.
          2 In order to send payment requests or split payment requests to a U.S. mobile number, the mobile number must already be enrolled with Zelle®.

        4. How do I set up a sub-user in Shared Access?

          As the primary user of digital banking, you have the ability to grant another person or persons (sub-users) access to your digital banking account. You have sole authority and control in sharing access with, managing and disabling sub-users and/or their respective authority. In setting up sub-users to your account, you authorize Old National to act on transaction instructions initiated under the credentials of authenticated sub-users, just as if it was initiated under your credentials. 

          Sub-users access is limited to web browser only.

          • From within a web browser, select Additional Services, then Share Access with Others. 
          • Select Add person. 
          • Enter the identifying information about the sub-users. 
          • Select Grant full access to all accounts or next to each account, select
          • Click to grant access to each individual account. 
          • You will need to setup if the account is View Only, can make internal transfers or bill payments.
          • If you choose to allow bill payments, you will need to set an approval limit as well. 
          • Click Save and then Continue to agree to the Terms of Use. 

          The sub-users will receive an email at the address you provided and will need to setup their access within 30 minutes. They will log in and verify identity with the phone number you provided. The sub-users will then be able to log in to your account with their own user ID and password.

        5. What costs will I have to pay at a mortgage closing?

          Closing costs include a number of fees and will vary based on your agreement, your loan, your lender and even what state you live in. But you typically can expect to pay between 2 and 5 percent of the home’s purchase price to cover these costs.

          You can expect to see fees for the third parties and reports involved in your home purchase (including attorneys, couriers, title searches, inspections, appraisals, surveys, transfer records, property research, underwriting and more), and you also may have to pay for any upcoming property taxes.

          Insurance also plays a large role in closing costs. For example, you may need to pay your premium for the first year of homeowner’s insurance at closing, as well as title insurance, and Private Mortgage Insurance (if your down payment is less than 20 percent).

          Your mortgage expert can provide an estimate of these closing costs after you apply for your mortgage.

        6. What offices have notaries?

          We have associates who can notarize in every Old National office. This is a service we provide at no cost for Old National clients.

          It is best to call ahead to make sure a notary is available. You can use our locator to find your nearest office, hours and phone number.

          You can also find locations and hours in our Mobile App. Just select Locations on the log in screen. Enter a zip code or city. Tap the purple pin of your desired banking center. Then tap the information icon (i in a circle) for the location phone number and hours.

        7. How do I enroll in Zelle®?

          You can send, request or receive money with Zelle®.

          To start using Zelle® at Old National, you must be enrolled in Online or Mobile Banking.

          Once enrolled, login and locate Send Money with Zelle® in the Mobile App Payment Center or the Move Money tab in Online Banking. From there, complete a brief one-time enrollment to tell us which email address or U.S. mobile number and deposit account you would like to use to send and receive money with Zelle®.

        8. How can I find Allpoint ATMs?

          To find an Allpoint ATM, go to our website locator at oldnational.com/locations. Select the "Allpoint Surcharge-Free ATM" filter. Just type a zip code or city/state into the locator Search box. You can also use the locator within our Mobile App to find Allpoint ATMs.

          Allpoint ATMs are located in local, regional and national retailers across all 50 states, Puerto Rico, Canada, Mexico, Australia and the United Kingdom. This includes merchants such as CVS, Kroger, Target, Walgreens, Winn-Dixie and many others.

          Allpoint is a network of 55,000 ATMs that provides Old National clients fee-free ATM access to their accounts.

        9. How can I find a certain Old National banking center or ATM?

          There are several ways to find an Old National banking center or ATM through our website and our Mobile App:

          On the website
          Visit oldnational.com/locations to go to our Branch & ATM locator page. Enter the following information into the Search box. 

          • To find a specific location, including hours, enter address (as much as you know), city and state of the location you are searching for. Select Search.
          • To find the banking center or ATM closest to your current location, enter your location and choose Search. A listing of your nearest banking centers and ATMs will be provided. You can also choose to Get Directions.

          In the Mobile App

          • Open the App on your device. You do not have to log in. At the bottom of the Login screen, select Locations. You can use the Search at the top of the screen to find a branch or ATM by address, zip code or city.
          • If you are already logged in to the Mobile App, go to More at the bottom right of the screen and then Locations under Contact Us.

          Results of Location searches will be more accurate if you have enabled your mobile device to show your current location.

        10. Do you offer referral bonuses?

          Yes, through our ReferLive program, clients can earn up to $500 per calendar year when they refer friends and family for a new eligible Old National checking account. Visit the ReferLive registration page to enroll and begin making referrals.

          Requirements
          Both the referrer and the new account holder receive a $50 Visa® Reward Card once the person referred completes the following requirements within 75 days of account opening:

          • Completes ten (10) debit card transactions (ATM withdrawals excluded) AND
          • Has one (1) or more direct deposits totaling at least $500

          Note that this offer is not available to any friend or family member who already has an Old National checking account, or is a joint owner for an existing checking account.

          Receiving your Reward Card
          Your Reward Card will be mailed to you. Please allow 4-6 weeks for delivery after all offer requirements are completed.

          Other ways to register
          In addition to using the online registration form, you can also enroll to begin making referrals in the following ways: