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1. What should I do if I forgot my User ID or Password for Digital Banking?

   Your user ID and Password for Digital Banking and the Mobile App are the same. If you have forgotten your User ID and Password, you can do one of the following:

   • On a computer or other device, go to the home page. Go to the blue Login box on the upper right side of the page. Click on Forgot User ID or Password. You will be asked to provide information to receive a temporary  password or click I forgot my user id.
   • If you are using the Mobile App, on the Login screen, tap Forgot Login. Enter the requested information to receive a temporary password or tap I forgot my user id.
   • If, after trying the above, you are not able to retrieve or reset your password, please call Client Care at 1-800-731-2265, Option 3, for login assistance.

   Please note, when requesting or resetting your User ID or Password, you will be asked to enter your email or phone number. For security purposes, the email or phone number must match the email or phone number you have provided for your account. Additionally, resetting your User ID or Password disables your biometrics. To enable, within your app navigate to "More" and access your settings.

2. One-time passcodes used to be the security shield
   One-time passcodes used to be the security shield guarding your accounts. Now, they're the new target for cunning scammers. One-time passcode fraud is
3. Rising Turnover? CFOs May Need To Update Their Management Playbook
   A sudden exodus of skilled talent is the last thing an organization needs these days. Businesses must have all hands on deck if they are to accelerate the changes and innovations that will help them compete and move forward. Yet in many companies right now, turnover is exactly what’s happening. Are CFOs and other busin
4. AI: The Rise of Intelligent Scams
   Artificial intelligence (AI) is everywhere. Many applications, such as autonomous cars or automated chatbots, can potentially improve lives. Other uses are less optimistic, helping scammers to do their deeds undetected.
5. How to build an emergency fund when you live paycheck to paycheck
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6. Liz Weston: Who gets the keys to your digital estate?
   You may not own cryptocurrency or nonfungible tokens. You may not have a big Instagram following or run an online business. But if you do almost anything online, you probably have digital assets — electronic records that you own, control or license. Failing to make arrangements for those assets while you’re alive could
7. 5 Common Ways You're Putting Your Company's Cybersecurity at Risk (and How to Do Better)
   Security awareness training is absolutely necessary in navigating today's threat environment minefield, but make sure you're not doing more harm than
8. The Little-Known Tools and Features of Top Business Credit Cards
   A business credit card can offer plenty of benefits. Here's how the right card can make running your business easier and more rewarding
9. Navigating the Grand Rapids Housing Market
   Explore what first-time buyers should know about the Grand Rapids housing market, from home values and local grants to smart strategies for navigating the process.
10. How small businesses can help employees prepare for retirement
    Employees' retirement plans took a hit as the pandemic forced workers to focus on immediate financial concerns rather than long-term savings, but for